Calendr

Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this document. This Privacy Statement describes the types of data we collect from you or that you provide to us when you are using our services and/or products as well as when you interact with us in any way (hereafter, the "Services").

We encourage you to read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. This policy may change from time to time.

1. Who Controls My Personal Data?

Calendr.social, registered in Latvia (hereafter, "Calendr", "we", "us", or "our"), is the data controller for your personal data.

Any requests concerning your personal data and how we process it should be directed to our support team at hello@calendr.social

2. Personal Data We Process

Personal data is any information that could enable the direct or indirect identification of a person. We collect personal data both directly (when you provide it voluntarily) and indirectly (automatically via cookies or third-party integrations).

The categories of data we may gather include:

  • Account Details: First name, last name, email address, password, workspace names, custom URL slugs, and agency/company affiliation.
  • Payment Details: Calendr is free to use and does not collect payment, card, or billing information.
  • Customer Support Details: Content of your inquiries, support tickets, and related communication history.
  • Technical & Usage Details: IP address, traffic data, location data, browser type, device information, operating system, and your usage patterns within the Calendr platform.
  • Content Management Data: Post drafts, scheduled posts (captions, media files, timestamps), approval logs, client feedback/comments within the platform, and related metadata.

3. Data Processing, Storage, and Retention

We process your personal data based on specific legal grounds in accordance with the GDPR:

  • Delivering our Services: To manage your account, operate your custom workspaces, and facilitate content approval workflows.
    Legal Basis: Performance of a contract (our Terms of Service).
    Retention: Kept as long as your account remains active.
  • Customer Support: To resolve technical issues and answer inquiries.
    Legal Basis: Our legitimate interest in providing high-quality support.
    Retention: Stored for 5 years after the last interaction.
  • Improving our Services: To analyze platform usage and optimize the user interface.
    Legal Basis: Our legitimate interest in continuously improving our B2B SaaS product.

Important Note on AI: Calendr does not use any of the personal data or client content processed within the platform for the purposes of developing, improving, or training generalized Artificial Intelligence (AI) or Machine Learning (ML) models.

4. Disclosure and Sharing of Personal Data

We do not sell your personal data. We disclose your information to third-party service providers (processors) only to the extent necessary to operate our business:

  • Infrastructure Providers: Hosting and server infrastructure providers (e.g., AWS, DigitalOcean, or Supabase).
  • Legal Obligations: We may disclose data if required by law, regulation, or a lawful request by public authorities.

5. Special Provisions for EEA Residents (Your Rights)

If you are a resident of the European Economic Area (EEA), you are protected by the GDPR and have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request the deletion of your account and personal data, subject to legal retention exceptions (e.g., accounting laws).
  • Right to Restrict Processing: You can ask us to limit how we use your data under certain conditions.
  • Right to Data Portability: You can request your data in a structured, machine-readable format.
  • Right to Object: You can object to data processing based on legitimate interests or for direct marketing.
  • Right to Lodge a Complaint: You have the right to file a complaint with your local Data Protection Authority (in Latvia: Datu valsts inspekcija).

To exercise any of these rights, please contact us at hello@calendr.social.

6. Data Security

We implement appropriate technical and organizational measures (such as SSL/TLS encryption, secure databases, and restricted access controls) to protect your personal data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

7. Changes to Our Privacy Statement

It is our policy to post any changes we make to our Privacy Statement on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notification inside the application.

8. Contact Information

If you have any questions, comments, or requests regarding this Privacy Statement, please contact us at:

Email: hello@calendr.social